We are a Community Interest Company (not for profit) and are registered with Companies House and the Information Commissioners Office.
We hold a number of policies, which are refreshed and updated annually.
- Safeguarding children and adults
- Compliments and Complaints
- Equality and Diversity/Equal opportunities
- Code of Conduct
- Health and safety
Please feel free to contact us if you would like to see our policies.
When you first make contact, we ask you to complete an initial form, asking for basic information, what your concerns are and ask you to consent to holding your information and how long for. This is typically two years and can be removed at any time you request.
General Data Protection Regulation
The General Data Protection Regulations (2018) and The Data Protection Act (2016)
Everyone who is connected with our company is entitled to know what information we hold about them. Please ask us for a copy of the Subject Access Request form in order to obtain this information. As the law currently stands, young people who are 12 years or under have to have a Request made for them by a parent/carer. From the age of 13, the government judges that young people are old enough to make their own request. (This may change when the 2018 Data Protection Act goes through Parliament.)
When filling in the Subject Access Request forms, please read the guidance. This is likely to shorten the time needed for us to prepare the information that you have requested.
Every member of staff has been trained in GDPR compliance and are responsible for keeping your data safe and confidential. The GDPR Representative is the first person to approach with any queries or requests about these regulations.